Privacy Policy
This Privacy Policy explains how Xelbvraq collects, uses, discloses, and protects personal information when you visit our website or engage our services. We are committed to maintaining your privacy and protecting personal data using reasonable organizational, technical, and administrative safeguards. This document covers information collected directly from you and data generated automatically through website interactions and service delivery. It describes the categories of data we collect, how we use those data to deliver services such as pricing analysis, retention programs, automation design, and personal income planning, and the legal bases for processing where applicable. Where personal finance or tax-related recommendations are provided, we coordinate with qualified advisors as needed and only share necessary information with third parties under strict confidentiality and contractual safeguards. By using our site or submitting an inquiry, you agree to the terms described here. If you have questions about this policy, please contact us using the contact details listed at the end of this page.
Information we collect and why
We collect several types of information to provide and improve our services. Contact and transactional data you provide when requesting consultations or responding to assessments (name, company, email, phone, message) are used to process requests and schedule meetings. Project-related data, which may include financial metrics, pricing matrices, customer-level anonymized data, and system integration credentials, are collected only with explicit consent to perform analysis and deliver optimization recommendations. We collect technical data automatically through the website (IP address, browser type, device type, pages viewed, referral information) for analytics, security, and performance optimization. Aggregated and anonymized datasets derived from analysis may be used for internal research and to develop anonymized benchmarks and case studies. We do not sell personal data. Any sharing for analytics, cloud services, or integrations is governed by contracts and only occurs with trusted providers who adhere to confidentiality and security standards.
Cookies, tracking, and analytics
Our website uses essential cookies to maintain basic functionality and optional cookies for analytics and performance improvements. Essential cookies support navigation and form submissions and cannot be disabled while using the site. Optional cookies and similar technologies are used to measure site usage patterns, protect against fraud, and improve user experience. The cookie consent control at the bottom-right of the website allows you to accept or reject optional cookies; your choice is stored locally in your browser. We use reputable analytics providers to aggregate performance metrics; these providers process data under strict agreements and do not provide personally identifiable information to third parties for marketing without consent. If you choose to opt out of analytics cookies, data collection for analytics will stop for that browser session and future visits where the opt-out flag remains stored. For more technical details about cookies in use, including names, purposes, and durations, please contact us and we will provide the current list of cookies and tracking mechanisms used on the site.
Security, retention, and data minimization
We implement administrative, physical, and technical safeguards designed to protect personal information from unauthorized access, loss, or alteration. Access to project and client data is limited to employees and contractors who need it for service delivery and who are bound by confidentiality obligations. We use encryption in transit and sensible protections at rest with our cloud providers. We retain personal data only as long as necessary to provide services or comply with legal obligations; retention periods vary by data type and purpose. Where possible, we minimize data collection by using aggregated or anonymized datasets and by requesting only the fields required to perform an engagement or provide support. If you request deletion of your personal data and there is no legal or contractual requirement to retain it, we will remove it from active systems and, where possible, from backups within a reasonable timeframe. Requests for deletion or data access are handled as described in the User Rights section below.
User rights and international transfers
You have rights concerning your personal data, including the right to access, correct, restrict processing, delete, or request a copy of the information we hold about you. To exercise your rights, contact us using the contact details below; we may require verification to protect privacy. If you are in a jurisdiction with data protection laws, such as the EU or UK, and we act as a controller for your data, we will respond to requests in accordance with applicable law. Data collected through our services may be processed or stored in jurisdictions outside your country. When we transfer data internationally, we use contractual safeguards and reputable processors to maintain protection of your information. If you have concerns about transfers or believe your rights under applicable law were not respected, you may have the right to lodge a complaint with your local supervisory authority after contacting us and allowing us to address the issue.
Contact, updates, and effective date
If you have questions about this Privacy Policy, wish to exercise your rights, or request detailed information about data processing activities, please contact our privacy lead: Xelbvraq, 1180 Avenue of the Americas, Suite 1700, New York, NY 10036, USA; Phone: +1 (212) 555-0134; Email: [email protected]. We may update this policy periodically to reflect changes in our practices or legal requirements. When material changes occur, we will post the updated policy with a new effective date. Continued use of our services after such changes indicates acceptance of the updated policy. This policy is effective as of the date shown on the page header. For contractual terms governing data processing in the context of an engagement, our standard Data Processing Addendum or contractual security exhibits are available on request and will govern where executed between parties.
For our Terms of Service, please see Terms of Service. For questions about cookies, see the consent control at the bottom-right of the site or contact us directly.